Do Doordash Drivers Supposed to Fill up Drinks?

To fill up a customer's drink or not? That is the question. It's common to receive Doordash orders that includes drinks. Many times, if you go inside the restaurant, the restaurant workers will hand you the cups and expect you to walk on over to the fountain machine to fill them up. Upon further investigating whether Doordash drivers supposed to be filling up their customer's drinks or not, there does not seem to be a definite answer. This has created a small debate amongsts some dashers.

It is not a Doordash driver's job to fill up drinks

There are many dashers that will tell you that their job is to pick up the customer's order and drop it off. Nothing more! Nothing less! When they are given empty cups and gestured to walk on over to the fountain machine to fill up the customer's cups, they may feel like some lazy restaurant employees are trying to take advantage of them. Whether you agree with this or not, it must be understood that these Doordash drivers are sincere about how they feel about this subject. They do have a right to feel the way they do. When a driver sighs up for Doordash, there's nothing in writing stating that a dasher has to fill up customer drinks.

Does this dasher fill up customer drinks?

As I have already mentioned, a Doordash driver has every right in the world to refuse filling up a  customer's drink. With that said, I completely disagree about this subject with these dashers and have a completely different outlook. I know that there is nothing in writing saying that I have to fill up drinks, but I really have no problem doing it. I never thought anything about it until I learned that a small minority of drivers made an issue about it.

 

The way I look at it is that it only takes a few minutes to fill up the drinks. Also, most of the time while I am filling up the drinks the food is still being prepared. I would just be sitting in the restaurant not doing anything anyways. I don't like anybody being taken advantage of, but filling up the customer's drinks does not seem like lazy restaurant employees taking advantage of a dasher. They are just treating the dasher equal to other customers. I know if I was a restaurant worker, and a dasher made a big deal about filling up the drinks; I would think what a lazy person this is. It seriously seems like some people make such a huge effort to do as little as possible.

Don't argue with a merchant about filling up drinks

The last thing that a dasher should do when they do not want to fill up a customer's drinks is to make a scene about it and argue with workers at the restaurant. If a dasher is that hard up about not filling up the drinks, it is fine to mention to the workers that they need to fill up the drinks themselves as that is not part of your job description. You can mention to them that it is your job to pick up the food and drop it off, etc., but please remember that you can do it in a nice way. There is no need to be rude about it.

 

Be prepared to be frowned upon. Most workers are going to think that you are crazy. This is especially true if the merchant is not a partnered restaurant. For example, if you have to place the order yourself then workers do not care if you are a Doordash driver. To them, you are just like any other customer coming in the restaurant and ordering food. Chances are that they are not going to give in and fill up your drinks for you. If it is a partnered merchant, you stand a better chance to have them fill up the drinks. Again, this is no guarantee, but your chances greatly increase.

What a dasher should do when a merchant makes them fill up the drinks

If a merchant does not give in and aggressively insists that you as the dasher must fill up the drinks, you basically only have a few options at this point. You can give in and fill up the drinks yourself, or you can stand your ground and make a stand-off as long as possible. If it is a never ending stand-off, and you refuse to give in, you can eventually cancel the order and leave. These are really the only two ending results.  A dasher can do whatever they want in this situation, but if canceling the order is chosen, then there will be a lot of unpaid wasted time. This is why it can be somewhat dangerous to even bring this subject up to a merchant.






As I have mentioned already, I always fill up customer's drinks and don't have any issues with doing so, but if I did bring it up to a merchant and got stand-offish about it, I would not be able to give in. I would stand up for what I believe in to the end. It would be about the whole principle of the situation. Even if in the back of my mind I wanted to give in and end it by just filling up the drinks myself, I could not do it after taking a stance. I would end up with wasted unpaid time. Again, I would not put myself in this situation though.

If a dasher does not want to fill up drinks they can just use the drive-thru

This may be common sense, but by using the drive-thru, a dasher will guarantee themselves that they will not have to fill up any drinks. Of course not every merchant has a drive-thru, but when they do, this will 100 percent of the time guarantee that the restaurant workers will have to fill up the drinks themselves. The beverages along with all the food will then be handed over to the Doordash driver and that's that.