Doordash Non-Tippers are Being Exposed

With the new Doorash pay model well on its way now, most of us are familiar with how everything works, or at least we have a good general idea of how everything works. Yes, we know that there are better paying offers on the table now than what there was with the old pay model. When we say better offers we are talking about offers that many times pay double of what the old pay model offered.

With that said, we also know that there are terrible offers also being thrown out on the table as well. These offers are so bad that offers like this were unheard of with the old pay model. These terrible offers pay $2, $3, $4 or $5. This is much less than the old $5.50 minimum under the old pay model.

How are the non-tippers being exposed?

Basically the low paying $2-$5 calls that dashers are receiving are from non-tippers or cheap tippers. The pay that the dasher is being offered from Doordash for these calls is mostly the base pay that Doordash pays. I must point out that sometimes we dashers can be fooled even under this new pay model. For example, I received an $8.50 order the other day. Orders in this payment range usually are from tippers, but guess what, the whole $8.50 was Doordash base pay and the tip from the customer was zero. An order like this is a minority. I just wanted to point out that these orders do exist.

With $2 being the minimum base pay that Doordash now offers, whenever a dasher sees a $2 offer from Doordash, it is a 100 percent guarantee that the customer did not tip anything. With $3 offers, chances are that the customer did not tip anything and it's all base pay, but there is a slight chance that there is a $2 base pay and $1 tip to equal the $3 offer. The $4 offers will either be a total non-tipper with a $4 Doordash base pay, or they could be a $2 base pay and $2 tip from the customer or a $3 base pay and $1 tip from the customer. No matter what, dashers know that when they receive these low paying offers that the customer did not tip very well, if anything at all.

It's now easy to spot the cheap tippers and non-tippers

 

Doordash customers that did not tip were hidden under the old pay model

With the old pay model, non-tippers, or cheap tippers were pretty much hidden. These Doordash customers could not be spotted right away because Doordash offered the dasher a guaranteed amount to make a delivery. If the customer did not tip anything, Doordash would use what they called pay boost to reach the guarantee.

Most of the non-tipper or cheap tipper calls were offered at the old pay model minimum of $5.50. There were some that paid more than that, but generally most were $5.50. For many dashers making these deliveries was not a problem. A dasher did not look at $5.50 calls and think to themselves that this must be a non-tipper because that was not always the case. Many times these customers did tip $2, $3 or $4, but their tip money was subsidized into the guarantee that a dasher received. Dashers did not care where the money came from. It made no difference if their guarantee came from the customer tip or the Doordash pay boost.

 

Dashers never knew if, or how much a customer tipped until the first quarter of this year. After having some pressure put on them from the press, Doordash started showing dashers the breakdown of each delivery. Before that, dashers were completely blind about how much a customer actually tipped. When Doordash started breaking everything down for dashers, it sort of back-fired on them. All it did was prove to a lot of people what they were already suspecting; they were stealing dasher's tips. The rest is now recent history!

Even when Doordash started breaking down the pay after each delivery, it did not really matter though. Sure, after an order was delivered, a dasher could see how much the customer tipped, but it did not really matter as it did not have an impact on whether the dasher would accept the call or not. Remember, the least that the dasher was offered was $5.50. When that offer came the dasher had no idea if the customer tipped or not, but still decided to accept the order based on the $5.50 that they would receive..

Does it really matter that Doordash non-tippers are exposed

Even though they may not realize it yet, it should mean a lot to Doordash customers. Non-tippers and cheap tippers most likely will not receive the expedited service that good tippers do. Good tippers will have a nice payout sent out to dashers to have their food delivered. This of course will lead to a quick acceptance from a dasher and a speedy delivery. This means hot or fresh food delivered right away. Non-tippers or cheap tippers may have a long wait as many dashers will reject their calls due to a low payment offered. This may lead to cold food that takes a very long time to be delivered.

For the dasher, it also matters because they now have the option to not deliver to non-tippers. That may sound kind of harsh, but when given the choice, why would a dasher choose to deliver food to a non-tipper or cheap tipper for $3 or $4 when they can deliver to a good tipper for $9 or $10. It would be in the best interest for Doordash customer to leave a reasonable tip so that they may receive prompt service.

Now I know my regular customers that have always tipped me good

I sure have entertained myself with the new pay model. I am not a dasher that is accepting any of the really low paying offers. I just won't do it. To me delivering food for $2 to $5 is basically delivering the customer their food for free. If they are to cheap to leave a decent tip, then we don't have any business relationship.

With that being said, I only accept mid-range offers such as $6-$9.99 offers and high paying offers such as those $10 and up. By doing this, I have been delivering to lots of my regular customers that I have always delivered to. It's good to know that all this time that these customers have been leaving me good tips. I just never realized it before as their tip money was being stolen by Doordash. Now, with the base pay and their tips I am earning great money to deliver their food.

I must say that there are some regular customers that I have not seen for a while. Actually haven't delivered to them since the new pay model came out. This tells me that these regular customers of the past must have always been non-tippers or cheap tippers. The reason the I don't see them anymore is because they are mingled in with those $2, $3 and $4 orders out there that I will never take. Hopefully they will soon learn that food does not get delivered for free. A fair tip will get them fresh food delivered very quickly. All of this will be a learning lesson for all of the non-tippers and cheap tippers, but I'm sure they will all eventually learn.