Friday, November 15, 2019

Doordash Customer Special Request

Doordash customer special request. We're not talking about the message that a customer leaves in the special instructions section that you usually won't see until you have already driven off after picking up the customer's food. We are talking about a text that you'll receive from a Doordash customer after accepting to pick up their order. Most of the time these request won't be a big deal. A customer might ask you to pick up five extra ranches or some other food related subject. Other times they might warn you to not knock on their front door, but instead text them upon arrival. There is nothing wrong with any of this as it is all completely normal communicative request, but things can be a bit weird when a dasher receives an abnormal request.




Strange Doordash customer request


Although this is not the first time that this dasher has ever received an abnormal request, the reason that this subject comes to mind is because of a silly request received the other day. My dashing day was coming to an end, and I was about to head on home when I received a dash for Jack-In-The Box. A couple of minutes later I receive the following text from the customer:


My thinking is are you serious? I'm tired and ready to go home, and you think that I am going to deliver food to your girlfriend, dance for her when she opens the door and just walk away. Mind you that this person wants me to do this for a measly $6. You've got to get serious here. I deliver food for Doordash. I am not in the entertainment business.

In the text the customer acts as if we had some prior communication. They say here's the plan like we have been talking about it or something. They also say to do the dance. What dance? Is there some kind of dance that we talked about before? The plan? The dance? I don't know you and have never spoken to you before! Then they presume that I am just going to do this silly thing by thanking me at the end. 

First off, my last dancing days were in the early to mid- 1980s. Yep, during the good old Electric Boogaloo days. Ozone, Turbo and Kelly-K were tearing up the floor back them. Yep, TKO was battling Electro Rock. If you know what I am talking about so far, then you are familiar with the Kick-worm, the Windmill and the Head Spin. What was I gong to do? Do the Spider Walk as soon as this customer's girlfriend opened the door?




Should you dance for a Doordash customer?

That would be entirely up to you, and it takes a certain personality to do so. Maybe I am too old and cranky now and would never consider going along with a customer's silly request like this. To be honest though, even if I was younger I would not do it; but that's just me.

I'm sure that this customer had no ill intent by making their request. I picture some kid that's lost in love ordering food for his girlfriend trying to impress her to show her how much he loves her by ordering food for her, and having a dasher act like some silly clown at her front door. That's all cool, but you'll need the right dasher to do something like this.


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A person like me that has owned a multi-million dollar business, been divorced, has paid $50K of back pay of child support, kicked a drug habit, is married with lots of children, has had IRS issues and has gone through the immense stress that grown ups go through is certainly not looking forward to doing a dance to entertain some love stricken kid. Me grumpy? Not at all. Just not in to foolish things like this.

If you are wondering what I ended up doing with this order you'll be glad to now that I unassigned it. I was done for the day anyways and really did not want to do the dash so it was no big deal to get rid of the order. This action also gave the customer a better chance of getting a dasher that would dance for them. Chances are they didn't find what they were looking form but if they did good for them.





Other weird Doordash customer request


This was not the first strange Doordash customer request that I have ever received. I have received many of them. Off the top of my head I remember one time when a customer wanted me to say the "Pledge of Allegiance" to them when I delivered the food. I completely ignored them and their request. When I delivered the food, I handed them their food and said have a good day. Sure, I can still recite the "Pledge of Allegiance," but I am not going to do so after knocking on a stranger's door. Why would I do that? Again, I am not here to entertain anybody. My role here is to delivery food. I have also had a request before to sing. Of course that was not going to happen.

 

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There was one request that I actually did do for somebody before though. While on my way to deliver the customer's food I received a text asking me if I will tell the recipient that so and so loves them. It was a sister from the east coast surprising her sister here on the west coast by having food delivered to her. I handed the customer their food, told here that the food was from so and so and that she wanted to tell her she loved her. The recipient was very surprised and happy.

Special request are fine as long as they are reasonable. Generally, I don't think any Doordash customer out there is going to find a dasher to sing to anybody for them unless by little chance that dasher was an actual singer. Most dashers are not out there trying to entertain me. They are trying to make ends meat to pay their bills. Of course, a young person that thinks that they are in love and is asking a dasher to dance for them probably don't understand this. Chances are that their life is still channel 13, sesame street, video games and Youtube all day.



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