When an individual first gets involved in the food delivery industry, there is a first company that they begin working for. For a lot of people, Doordash is the first. They'll start making deliveries for Doordash, but they'll soon discover that there are other similar food delivery apps out there.
They'll apply with these other companies, and all of a sudden they are contracted with three or four different food delivery providers. All of these apps will be on their phone, and they'll feel good that they can work for anyone they want, but which one will they give most of their time to?
What does it mean to multiapp?
To multiapp is to work for multiple food delivery companies at the same time. Many Doordash drivers will find that turning on all of their apps at the
same time will reduce down time. They will figure out that by having
all of their apps on at once, there is a better chance of them continually being
busy and making money. There shouldn't be any time wasted sitting
around waiting for an order! They will also be able to utilize the better paying offers while declining the not so good paying offers.
Should a Doordash driver multiapp?
All gig workers are out there to make money, and they will do whatever it takes to make the most amount of money in the littlest amount of time possible. A dasher will eventually discover that by turning on their Uber Eats, Grubhub or other apps, they'll be flooded with more delivery opportunities; which possibly means more money in their pocket.
Now, is it wise for a dasher to multiapp? It depends. If an individual can handle multiapping, then by all means they should. I would,'t advise anybody that's new to food delivery to do so. Why? Because they will get confused and will most likely build a poor track record with the companies they are delivering for; more on that later.
Different methods of multiapping?
There are a few different methods when multiapping. One is a safe method while the other method can be a bit more risky. The first method, which is the safe method, is to turn on all of your apps at the same time. When you receive an offer from one of them that you want to accept, go on ahead and do so. Then, turn off all of your other apps so you don't receive any offers from them. As soon as you are about to make your delivery, go on ahead and turn all the apps back on again. This will always create a good chance of you always being busy.
The second method, the more risky method, is to take on multiple calls from different companies at the same time. For example, you may receive and accept a Jack in the Box order for Doordash that is going 2 miles south on Main St. While waiting for the order, you may receive a GrubHub order for Subway, which is in the same parking lot as Jack in the Box. The delivery is going to same way. It is 3 miles south on Main St. So, you decide to accept it and are now making two different deliveries for two different companies.
Why is method two dangerous? Well, you never know what can go wrong with an order. In the example just used, what if the GrubHub Subway order gives you problems such as having to wait 20 minutes. This will delay the Doordash Jack in the Box order, and the customer may see you at Subway wondering what the heck you are doing there. They may start texting you or even call up Doordash and complain. This is just one example of something going wrong. Trust me when I say that there are plenty of things that can go wrong.
Advice on multiapping?
If someone decides to go with method one while multiapping, it is quite safe and there really shouldn't be any problems. Those taking on method two will want to make sure that they know their area very well. They should know all of the restaurants well and know how to navigate around the neighborhood.
I would personally never multiapp using method number two if I didn't know an area well. When a dasher knows their area like the back of their hand, taking on two or more orders at the same time from the different food delivery apps is easy. The dasher will not be tempted or confused as to when they should deny an order. They will learn to only take orders that coincide with one another.
I remember when I first began multiapping. I accepted a Doordash order and an Uber Eats order since they were both at the same restaurant. I thought they were going the same direction, but low and behold, one delivery location was going in an entirely different direction. This was bad! The second customer that I delivered to wasn't happy as it took me almost an hour to get them their food after accepting their order.
Is Doordash okay with a dasher multiapping?
Doordash, as well as all of the other food delivery companies cannot stop anybody from multiapping. Do they like it? Probably not, but they really don't have any say in the matter. As an independent contractor, you are free to run your business anyway you choose, and that means being able to contract with whoever you want.
Can Doordash deactivate me for multiapping?
No, Doordash cannot deactivate you for multiapping. But, they can deactivate you for other various issues that can arise due to you multiapping. This may be things such as not completing orders, or not completing orders in a timely fashion. If you are always late to pickups or deliveries, you will increase your chance of having your dasher account deactivated.
What it comes down to is your performance. If multiapping is causing a terrible Doordash performance, you may have issues. With that said, when multiapping, as long as you continue to provide the service that Doordash expects from you, you'll be fine. If multiapping is causing customers and Doordash a negative experience, it would probably be best for you to not multiapp.
When multiapping, a gig worker can certainly earn much more money than if they only worked one app. But, when you think about it, it is better to have that one app than to have your accounts with the various delivery apps put as risk. You never want to receive those deactivation notices because most of the time you will not get reactivated.
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