We all know that Doorash has become the leading food delivery app in the United States. With that said, throughout the past couple of years, Doordash has expanded its services to include many other items which includes alcohol delivery. When receiving a delivery opportunity to deliver alcohol, a dasher will see that the customer's order includes alcohol, and just like any other delivery opportunity, it is their choice as to whether they want to accept it or not.
Should a dasher accept alcohol deliveries?
Unless it is against your moral values to deliver alcohol, or you have some other reason why you don't want to deliver alcohol, it would certainly be in your best interest to accept and deliver an alcohol order. The calls usually pay the same as any other order. No more - no less. For most dashers, if you are out to make money, whether an order is alcohol or a regular order will make no difference.
Are alcohol deliveries dangerous for dashers?
A dasher that I once spoke to once told me that they did not want to deliver any alcohol orders because they didn't want to deal with drunken people. I can completely understand her view on this. I have done many alcohol deliveries, and I have dealt with a few people that seemed like they already had one too many. With that said, I can honestly say that most Doordash customers are just fine and sober when you deliver to them.
Sure, there will be occasions when the Doordash customer may seem a little tipsy, but that is to be expected with some of these alcohol deliveries. Usually, they are just in a good mood.
How to handle Doordash alcohol deliveries?
When delivering an alcohol order, it's very important that a dasher verifies the customer's identity and age. Most customers will have their identification ready for the dasher when they arrive. If not, a dasher should politely ask them for their identification.
The Doordash app will instruct the dasher to scan the customer's I.D. It's also important that the dasher makes sure that the person handing them an ID is the same person that they are handing the order to. A dasher should never hand the alcohol over to the customer until the Doordash app accepts the identification. Another thing to remember is to not ever leave alcohol at a customer's door. If they text you or call you making this request, tell them that you must hand them the order. Leave at door orders are not possible with alcohol deliveries.
Can Doordash alcohol orders be delivered anywhere?
No. There are certain locations where alcohol deliveries cannot be done. Schools (including college or frat houses,) jails or prisons (no matter who it is for,) reformatories, veteran's homes or any state capital grounds. You also cannot deliver to any business that sells alcohol themselves.
Liabilities when delivering Doordash alcohol deliveries
The laws are very serious when it comes to alcohol. Not following proper procedure always has the possibility of fines, jail time and even lawsuits against the dasher. Nobody needs these problems. Just follow the rules and laws and you will be okay.
It is very important to make sure that the Doordash customer you are delivering to is over the age of 21. Most people will have a government issued drivers license or I.D. A dasher can also accept a U.S. Military I.D., U.S. passport or foreign country passport.
Invalid forms of identification include anything that is expired. For example, if their drivers license is expired, it is not valid. Sure, it may be them, but you'll have to politely tell them that you cannot make the delivery. Credit cards or anything else of that nature are also not valid forms of I.D.
What do do when a Doordash customer cannot provide identification
This has happened to me on multiple occasions. Both times, the customer did not have any identification at all. I politely told them that I could not deliver the alcohol and to have a nice day. It was as simple as that.
We have to know that not all situations will be as simple as mine. I'm sure that there will be times when a customer gets angry and will have a bad attitude. They may curse you out or even become violent. If something like this ever happens, the best thing to do would be to call law enforcement. Also, it would be best to call Doordash and let them know about the customer's actions.
Most times, there will not be any serious situation, and you will just have to return the alcohol to the merchant. The app will instruct you on how to proceed, but if there is any confusion, a simple call to a Doordash support agent will help you.
No comments:
Post a Comment