Thursday, May 4, 2023

Can you request a Doorash driver?

Oh yes, Doordash delivery drivers. They come in all kinds of different shapes, sizes, colors and personalities. Some are fast, others are slow and then there are the ones in between. A customer may take a real liking to a certain dasher, and they may want that dasher to be their regular food delivery driver, but can a customer make a request for their favorite driver?

 


 

Can a Doordash customer request a Doordash driver?

The short answer to this question is NO. There is no way that a customer can request any of their favorite drivers to deliver their food. Even if it were possible, there would not be any guarantee that their favorite driver was out working. If Doordash ever did implement something like this, there could be a way around this though.

I once heard a suggestion from somebody stating that there should be a way for Doordash customers to "favorite" drivers. They would be able to create a top 5 list. When they placed a Doordash order, the app would try to get their number one choice to deliver their food. If that dasher was not available, it would then try for the dasher in their number two spot. This would go on all the way to their number five choice. If none were available, it would then search for a dasher as normal.

Why would a Doordash customer want to request a driver anyways?

The Doordash customer may be happy with the service they receive from a certain dasher. By being able to request dashers of their liking, there is a greater chance that this customer will be a happy customer. When you think about this, this would be great as far as Doordash customer satisfaction is concerned.

Would a "Request a Dasher" service be good for Doordash drivers?

A system like this would be great for dashers; at least the good ones. Those that are prompt and give good customer service would indeed grow a regular customer base. They would be rewarded with constant calls, and they will most likely get good tips. A system like this would be a win-win situation for everybody, and it would help entice dashers to do a good job.

Reason why a Doordash customer cannot request a driver?

Unfortunately, it is doubtful that a "Request your Dasher" program will ever come to be. Why? Because it can increase the danger risks for dashers. In a better world, we wouldn't have to worry about this, but the world is what it is.

If there is a customer that has a crush on a dasher, he or she would be able to choose that dasher solely based on their own personal interest and intentions. Doordash, nor any other company wants to deal with the trouble that could come from things like this. If good old Bob puts Sarah on the top of his list because he is infatuated with here, and sees it as a good way to interact with her on a regular basis, it may make Sarah uncomfortable.

There can be a way around this too though. Doordash could implement that a dasher has to accept to be a favorite of a certain customer. If the dasher does not accept it, they will not be added to the Doordash customer's list. Going with the example above, dasher Sarah would not be added to good old Bob's favorite list as she does not accept it, but maybe she will want to accept Doordash customer Mary's request.

In my opinion, a "Request a Dasher" program will never happen. But, who knows? We never know what will happen in the future. With that said, a Doordash blacklist would also be a good idea from both the customer and dasher side. What do you think?

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