Doordash not showing customer's name until Dasher marks arrived

As many dashers know, months ago, Doordash made a change where a Doordash driver could no longer see a customer's name until they marked arrived at the restaurant. This change impacted the way a lot dashers conduct their food delivery business. For those that deliver for Doordash and Doordah only, this change may have seemed like a minor thing, but for those that multi-app, it certainly made things a bit more difficult.

Doordash used to show the customer's name as soon as a Dasher accepted an order

In the past, Doordash had always showed the name of a Doordash customer to the driver as soon as they accepted the order. It was something nobody ever real thought about. It was just the norm. You receive an order, and you see the name of the customer along with the rest of the order information.

Recently, Doordash made a change on their platform. After receiving an order, Dashers can no longer see the name of the customer until they got to the merchant and mark arrived. Up to that point, the only thing the name will say is "Customer."

Why is Doordash not showing the customer's name until a Dasher marks arrived?

There are a couple of reasons. The first being that in the past, a Dasher could go to the merchant, ask for the customer's order, receive the order and then cancel the order. The Dasher basically steals and gets the food for free. They never marked arrived so Doordash could not make a claim stating that this Dasher stole the food.

This would also cause a mess with the customer's order as the order would then be recirculated amongst other Dashers. Guess what would happen when the other Dasher's would get there? They would be told that the order had already been picked up. This would cause a not so good customer experience.

By hiding the customer's name until a Dasher marked that they arrived at the merchant, it gives Doordash a bit more of a case knowing that the Dasher arrived at the merchant. Sure, this is not 100 percent proof for Doordash that a particular Dasher stole the food, but if it happens enough, Doordash would be able to see a pattern and make a case against a Dasher.

Doordash hiding customer's name makes it more difficult for multiapping

In my opinion, the main reasoning behind this change was to make multi-apping a bit more difficult for Dashers. Remember, Doodash, or any other similar company cannot tell a dasher that they cannot multi-app, but they can certainly make it more difficult. This change has not made multi-apping impossible, and experienced multi-appers have still been able to do what they have always done, but it did change things a bit.

How does not showing the customer's name make multi-apping mire difficult for a Dasher?

Let me give an example. In the past, let's say that a Dasher received a Doordash order for Mike's Mexican Food. As they make their way to the restaurant, they receive another order from another app for Jason's BBQ. The Dasher would get to Mike's Mexican Food, see the customer's name and ask for the food. This whole time they never marked arrived. Then they would go to Jason's BBQ and pick up the other apps order. Once they have both orders in their possession, they can mark the Doordash order as arrived at merchant and start making their way to the customers.

Now, with the change, by hiding the Doordash customer's name, the Dasher has to mark arrived when they get to Mike's Mexican food. By doing so, the Doordash customer can now track them. When the Dasher then makes their way to Jason's BBQ for the other app, the Doordash customer can now see that their Dasher is somewhere else. If the stop is quick, there won't be a problem, but if Jason's BBQ is taking too long on the order, and the Dasher is sitting there waiting for a long time, there's a good chance that they'll receive a text from the Doordash customer asking them what is going on and why they are someplace else.

Hiding the customer's name was a strategic move by Doordash

In all honesty, we can't blame Doordash for coming up with this strategy. It certainly won't stop the good multi-appers from doing what they do, and the good ones will certainly still be successful. With that said, those that are not very good at multi-apping should proceed with caution. It would not be worth losing their Doordash account over. If it negatively impacts a Dashers performance, they may wake up one morning and find a deactivation notice on their account.

Can you request a Doorash driver?

Oh yes, Doordash delivery drivers. They come in all kinds of different shapes, sizes, colors and personalities. Some are fast, others are slow and then there are the ones in between. A customer may take a real liking to a certain dasher, and they may want that dasher to be their regular food delivery driver, but can a customer make a request for their favorite driver?

 

 

Can a Doordash customer request a Doordash driver?

The short answer to this question is NO. There is no way that a customer can request any of their favorite drivers to deliver their food. Even if it were possible, there would not be any guarantee that their favorite driver was out working. If Doordash ever did implement something like this, there could be a way around this though.

I once heard a suggestion from somebody stating that there should be a way for Doordash customers to "favorite" drivers. They would be able to create a top 5 list. When they placed a Doordash order, the app would try to get their number one choice to deliver their food. If that dasher was not available, it would then try for the dasher in their number two spot. This would go on all the way to their number five choice. If none were available, it would then search for a dasher as normal.

Why would a Doordash customer want to request a driver anyways?

The Doordash customer may be happy with the service they receive from a certain dasher. By being able to request dashers of their liking, there is a greater chance that this customer will be a happy customer. When you think about this, this would be great as far as Doordash customer satisfaction is concerned.

Would a "Request a Dasher" service be good for Doordash drivers?

A system like this would be great for dashers; at least the good ones. Those that are prompt and give good customer service would indeed grow a regular customer base. They would be rewarded with constant calls, and they will most likely get good tips. A system like this would be a win-win situation for everybody, and it would help entice dashers to do a good job.

Reason why a Doordash customer cannot request a driver?

Unfortunately, it is doubtful that a "Request your Dasher" program will ever come to be. Why? Because it can increase the danger risks for dashers. In a better world, we wouldn't have to worry about this, but the world is what it is.

If there is a customer that has a crush on a dasher, he or she would be able to choose that dasher solely based on their own personal interest and intentions. Doordash, nor any other company wants to deal with the trouble that could come from things like this. If good old Bob puts Sarah on the top of his list because he is infatuated with here, and sees it as a good way to interact with her on a regular basis, it may make Sarah uncomfortable.

There can be a way around this too though. Doordash could implement that a dasher has to accept to be a favorite of a certain customer. If the dasher does not accept it, they will not be added to the Doordash customer's list. Going with the example above, dasher Sarah would not be added to good old Bob's favorite list as she does not accept it, but maybe she will want to accept Doordash customer Mary's request.

In my opinion, a "Request a Dasher" program will never happen. But, who knows? We never know what will happen in the future. With that said, a Doordash blacklist would also be a good idea from both the customer and dasher side. What do you think?

Does Doordash deliver alcohol?

We all know that Doorash has become the leading food delivery app in the United States. With that said, throughout the past couple of years, Doordash has expanded its services to include many other items which includes alcohol delivery. When receiving a delivery opportunity to deliver alcohol, a dasher will see that the customer's order includes alcohol, and just like any other delivery opportunity, it is their choice as to whether they want to accept it or not.

Should a dasher accept alcohol deliveries? 

Unless it is against your moral values to deliver alcohol, or you have some other reason why you don't want to deliver alcohol, it would certainly be in your best interest to accept and deliver an alcohol order. The calls usually pay the same as any other order. No more - no less. For most dashers, if you are out to make money, whether an order is alcohol or a regular order will make no difference.

Are alcohol deliveries dangerous for dashers?

A dasher that I once spoke to once told me that they did not want to deliver any alcohol orders because they didn't want to deal with drunken people. I can completely understand her view on this. I have done many alcohol deliveries, and I have dealt with a few people that seemed like they already had one too many. With that said, I can honestly say that most Doordash customers are just fine and sober when you deliver to them.

Sure, there will be occasions when the Doordash customer may seem a little tipsy, but that is to be expected with some of these alcohol deliveries. Usually, they are just in a good mood.

How to handle Doordash alcohol deliveries?

When delivering an alcohol order, it's very important that a dasher verifies the customer's identity and age. Most customers will have their identification ready for the dasher when they arrive. If not, a dasher should politely ask them for their identification.

The Doordash app will instruct the dasher to scan the customer's I.D. It's also important that the dasher makes sure that the person handing them an ID is the same person that they are handing the order to. A dasher should never hand the alcohol over to the customer until the Doordash app accepts the identification. Another thing to remember is to not ever leave alcohol at a customer's door. If they text you or call you making this request, tell them that you must hand them the order. Leave at door orders are not possible with alcohol deliveries.

Can Doordash alcohol orders be delivered anywhere?

No. There are certain locations where alcohol deliveries cannot be done. Schools (including college or frat houses,) jails or prisons (no matter who it is for,) reformatories, veteran's homes or any state capital grounds. You also cannot deliver to any business that sells alcohol themselves.

Liabilities when delivering Doordash alcohol deliveries

The laws are very serious when it comes to alcohol. Not following proper procedure always has the possibility of fines, jail time and even lawsuits against the dasher. Nobody needs these problems. Just follow the rules and laws and you will be okay.

It is very important to make sure that the Doordash customer you are delivering to is over the age of 21. Most people will have a government issued drivers license or I.D. A dasher can also accept a U.S. Military I.D., U.S. passport or foreign country passport.

Invalid forms of identification include anything that is expired. For example, if their drivers license is expired, it is not valid. Sure, it may be them, but you'll have to politely tell them that you cannot make the delivery. Credit cards or anything else of that nature are also not valid forms of I.D.

What do do when a Doordash customer cannot provide identification

This has happened to me on multiple occasions. Both times, the customer did not have any identification at all. I politely told them that I could not deliver the alcohol and to have a nice day. It was as simple as that.

We have to know that not all situations will be as simple as mine. I'm sure that there will be times when a customer gets angry and will have a bad attitude. They may curse you out or even become violent. If something like this ever happens, the best thing to do would be to call law enforcement. Also, it would be best to call Doordash and let them know about the customer's actions.

Most times, there will not be any serious situation, and you will just have to return the alcohol to the merchant. The app will instruct you on how to proceed, but if there is any confusion, a simple call to a Doordash support agent will help you.

Can a Doordash driver multi-app?

When an individual first gets involved in the food delivery industry, there is a first company that they being working for. For a lot of people, Doordash is the first. They'll start making deliveries for Doordash, but they'll soon discover that there are other similar food delivery apps out there.

They'll apply with these other companies, and all of a sudden they are contracted with three or four different food delivery providers. All of these apps will be on their phone, and they'll feel good that they can work for anyone they want, but which one will they give most of their time to?

What does it mean to multiapp?

To multiapp is to work for multiple food delivery companies at the same time. Many Doordash drivers will find that turning on all of their apps at the same time will reduce down time. They will figure out that by having all of their apps on at once, there is a better chance of them continually being busy and making money. There shouldn't be any time wasted sitting around waiting for an order! They will also be able to utilize the better paying offers while declining the not so good paying offers.

Should a Doordash driver multiapp?

All gig workers are out there to make money, and they will do whatever it takes to make the most amount of money in the littlest amount of time possible. A dasher will eventually discover that by turning on their Uber Eats, Grubhub or other apps, they'll be flooded with more delivery opportunities; which possibly means more money in their pocket.

Now, is it wise for a dasher to multiapp? It depends. If an individual can handle multiapping, then by all means they should. I would,'t advise anybody that's new to food delivery to do so. Why? Because they will get confused and will most likely build a poor track record with the companies they are delivering for; more on that later.

Different methods of multiapping?

There are a few different methods when multiapping. One is a safe method while the other method can be a bit more risky. The first method, which is the safe method, is to turn on all of your apps at the same time. When you receive an offer from one of them that you want to accept, go on ahead and do so. Then, turn off all of your other apps so you don't receive any offers from them. As soon as you are about to make your delivery, go on ahead and turn all the apps back on again. This will always create a good chance of you always being busy.

The second method, the more risky method, is to take on multiple calls from different companies at the same time. For example, you may receive and accept a Jack in the Box order for Doordash that is going 2 miles south on Main St. While waiting for the order, you may receive a GrubHub order for Subway, which is in the same parking lot as Jack in the Box. The delivery is going to same way. It is 3 miles south on Main St. So, you decide to accept it and are now making two different deliveries for two different companies.

Why is method two dangerous? Well, you never know what can go wrong with an order. In the example just used, what if the GrubHub Subway order gives you problems such as having to wait 20 minutes. This will delay the Doordash Jack in the Box order, and the customer may see you at Subway wondering what the heck you are doing there. They may start texting you or even call up Doordash and complain. This is just one example of something going wrong. Trust me when I say that there are plenty of things that can go wrong.

Advice on multiapping?

If someone decides to go with method one while multiapping, it is quite safe and there really shouldn't be any problems. Those taking on method two will want to make sure that they know their area very well. They should know all of the restaurants well and know how to navigate around the neighborhood.

I would personally never multiapp using method number two if I didn't know an area well. When a dasher knows their area like the back of their hand, taking on two or more orders at the same time from the different food delivery apps is easy. The dasher will not be tempted or confused as to when they should deny an order. They will learn to only take orders that coincide with one another.

I remember when I first began multiapping. I accepted a Doordash order and an Uber Eats order since they were both at the same restaurant. I thought they were going the same direction, but low and behold, one delivery location was going in an entirely different direction. This was bad! The second customer that I delivered to wasn't happy as it took me almost an hour to get them their food after accepting their order.

Is Doordash okay with a dasher multiapping?

Doordash, as well as all of the other food delivery companies cannot stop anybody from multiapping. Do they like it? Probably not, but they really don't have any say in the matter. As an independent contractor, you are free to run your business anyway you choose, and that means being able to contract with whoever you want.

Can Doordash deactivate me for multiapping?

No, Doordash cannot deactivate you for multiapping. But, they can deactivate you for other various issues that can arise due to you multiapping. This may be things such as not completing orders, or not completing orders in a timely fashion. If you are always late to pickups or deliveries, you will increase your chance of having your dasher account deactivated.

What it comes down to is your performance. If multiapping is causing a terrible Doordash performance, you may have issues. With that said, when multiapping, as long as you continue to provide the service that Doordash expects from you, you'll be fine. If multiapping is causing customers and Doordash a negative experience, it would probably be best for you to not multiapp.

When multiapping, a gig worker can certainly earn much more money than if they only worked one app. But, when you think about it, it is better to have that one app than to have your accounts with the various delivery apps put as risk. You never want to receive those deactivation notices because most of the time you will not get reactivated.

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Getting Prop 22 healthcare stipend from doordash

In 2020, when Prop 22 was passed in California, one of the benefits that gig workers began to receive was a healthcare stipend. This payment would be disbursed quarterly to gig workers that met the requirements. As Doordash drivers, we are all eligible for the healthcare stipend.

 

 

How do I qualify for a Doordash healthcare stipend?

You must be enrolled in an eligible healthcare plan in order to qualify for the stipend. Some of the most popular healthcare plans are from companies such as Anthem Blue Cross, Blue Shield, Health Net, Kaiser Permanente, Molina Healthcare and others.

Getting health insurance through "Covered California" is the easiest and most convenient way to obtain qualifying health insurance. Many dashers use a company called "Stride" that Doordash has partnered with. I have personally gotten my insurance through "Covered California," and the rates are really good. I pay $80 per month for an excellent health plan and have done so for a couple years now. Before Prop 22 came in to effect, I did not have health insurance.

How much will I receive from the Doordash healthcare stipend?

If you average 15 active hours per week for the quarter, you will receive a $638 payment. Those that average 25 active hours per week for the quarter will receive a $1,275 payment. As you can see, this will end up reimbursing you for the monthly premiums of your healthcare bills. Plus, you will have a lot of extra money in your pocket.

I always average more than 25 active hours per week. By receiving a $1,275 payment minus the $240 I pay for three months of health care coverage, I am getting an extra $1,035 every three months. This is a little over $500 per month of earnings on top of my regular earnings.

Even if a dasher is only averaging 15 hours per week, it is still well worth it. If anybody out there is putting in the active hours and not receiving the healthcare stipend from Doordash, they are making a big mistake.

When do I receive my Doordash healthcare stipend?

The deadline to submit your information each quarter is as follows. For January, February and March, the deadline to submit your information is April 15th. For April, May and June, the deadline is July 15th. For July, August and September, the deadline is October 15th. For October, November and December, the deadline is January 15th.

Your healthcare stipend from Doordash will be credited to your Doordash account just like your regular earnings and will be credited by the end of the month. For example, let's say you want to submit your information for January, February and March. The deadline is April 15th and you submit your information beforehand. You will receive your healthcare stipend from Doordash before the end of April.

If you pay attention to your emails from Doordash, you will notice that you are sent updates that show what your active hours are up to date. This information is really helpful and will let you know what track you're on as far as what your average hours are for the current quarter. You will also receive an email from Doordash letting you know that it's time to submit your healthcare information to them. Pay attention to your emails!

What do I do to receive my Doordash healthcare stipend?

When the time comes to submit your healthcare information, as already mentioned, you will receive an email from Doordash. From that email, there is a link you can click on that will take you to a page where your info can be submitted. It is really easy to do.

Are all healthcare plans accepted for the Doordash healthcare stipend?

We mentioned some of the healthcare providers earlier. Those, as well as most major healthcare providers will be accepted. To really make sure you qualify, it's best to get your healthcare from "Covered California."

Doordash does mention that certain healthcare does not qualify. This includes any plan where you are not the primary subscriber. You have to make sure that you are the primary subscriber. Not your spouse, your parents or anyone else.

Employer sponsored health care plans will not be accepted. Tricare or Promise Health Plan also will not be accepted as well as any government provided healthcare such as Medicaid, Medicare, etc.

Should I get the healthcare stipend from Doordash?

If you put in the active hours, you certainly should. There is no reason not to take advantage of the benefits that Prop 22 offers you. As a California gig worker, you are entitled to it. Again, it's more money in your pocket, and it's always nice to know that you have some form of health care coverage to stay healthy.

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Do Doordash drivers need auto insurance?

Dashers flood the streets everyday to make sure that customers promptly receive their food or other items. With that said, there's no doubt that the biggest hazard for dashers is the possibility of an on the road accident. If an unfortunate accident were to happen, a dasher will want to make sure that they are covered by their auto insurance company. But, what are the insurance requirements when driving for Doordash?

 

Do dashers need to have auto insurance?

Yes. Having auto insurance is one of the major requirements that Doordash stipulates upon hiring a dasher. By agreeing to deliver for Doordash, it is the dasher's responsibility to make sure that they have the proper and legal auto insurance. 

Will Doordash know if I have auto insurance?

Even though Doordash requires all dashers to carry auto insurance, they do not check. Doordash has never asked their drivers to provide proof of auto insurance to them. They basically take the dashers word for it.

This is unlike other similar apps that will ask for proof of auto insurance. For these companies, a driver will not be able to log on to work unless proof of insurance is furnished. Doordash drivers don't  have to worry about this. The only thing a dasher will have to provide Doordash with is a copy of their driver's license when initially hired.

What if a dasher doesn't have auto insurance?

It is never a wise idea to drive without auto insurance. This is true whether delivering for Doordash or just in your everyday life. If you are driving without auto insurance and are involved in any type of accident, whether you're at fault or not, you will likely face stiff penalties. It's even possible that you can be sued; which will dramatically impact your life. Never drive without auto insurance.

Will my auto insurance cover me if I'm working for Doordash?

It depends. If a dasher is working, but they do not actively have a call, and are involved in an accident, their auto insurance will cover them. This situation is no different than any other time the individual is driving and involved in an accident. Doordash would not be involved at all with this situation.

If a dasher is on an active call, the whole situation changes. Since the dasher was actively working, their auto insurance may not cover them. Why? They may state that the dasher did not have the proper auto insurance. What type of insurance are they talking about? Read on.

Do I need commercial insurance to deliver with Doordash?

Yes. While making deliveries with Doordash, dashers should have business commercial insurance. Why? Because you are in business for yourself, and this is one of the cost associated with business. Your risk of being involved in an accident highly increases due to the amount of time you are on the road.

You can protect yourself by letting your auto insurance company know that you do deliveries for Doordash. Most auto insurance companies will simply add this on to your insurance policy. Your bill will go up, but this is all part of being in business for yourself.

How much will your insurance go up? It all depends on your insurance company. You should expect a 15 to 20 percent increase in your monthly policy; although it may be cheaper. It would be best to talk to you insurance agent and check their requirements.

If involved in an accident, should I tell my auto insurance company that I was delivering for Doordash?

If you have the required commercial insurance that is needed when delivering for Doordash, by all means you should let your insurance company know that the accident happened while making a delivery. This is what you pay for, and your insurance company should take care of you.

If you only have your regular insurance (no commercial insurance,) you are probably not going to want to tell your insurance company that you were on an active call with Doordash. If you do, there's a great chance that they will not cover you.

Instead, you will want to report the accident to your insurance company just like you would if you were hit while driving to the supermarket. In their eyes, this would be a regular accident that they will cover.

A word of caution here. If you mention to the other driver that you are delivering for Doordash, they may mention this to either your or their insurance company. If so, you may not be covered so best to keep your mouth shut. Also, if the other driver sees Doordash hot bags or any other evidence that you are making deliveries, it may be held against you.

Should I report to Doordash that I was involved in an accident?

This would exclusively be up to the dasher. If you have the legal commercial insurance, it would be best to. If you want to possibly take advantage of Doordashs commercial insurance policy (more on that in a minute,) you will need to report the accident to Doordash.

If you feel that there is no need to let Doorash know about the accident, then you don't need to. I am not sure about how often it happens, but many dashers have reported that their dasher account has been deactivated after reporting an accident to Doordash.

I personally would not think that Doordash would do this unless the accident was the dasher's fault due to reckless driving or some other serious irresponsible driving behavior. Again, if not needed, it is probably best not to involve Doordash.

Does Doordash provide auto insurance for drivers?

Yes, but not the way you're thinking. Doordash provides a one million dollar excess commercial auto insurance policy to third parties that are involved in an accident with an active dasher. This auto insurance coverage only covers the other driver, not you the dasher. For this auto insurance to kick in, you, the dasher must be at fault and on an active delivery. If this is the case, the other driver will be covered for damages or injury.

This is great, but you, the dasher are not covered at all. This is why you need your own insurance. Another thing of interest here is that Doordashs auto insurance policy is a secondary policy. This means it is sort of a backup. You will have to go through your own insurance company first. The only way Doordsashs policy would apply is if your insurance company denied your claim.

In my opinion, Doordashs auto insurance policy is useless. If you have no insurance, nobody is going to cover you. Basically, you're screwed. If you have regular insurance (not commercial insurance,) and you report the accident to both Doordash and your insurance company, nobody is going to cover you because you didn't have the proper insurance coverage.

If you do have commercial insurance on your policy, your insurance company will cover you so there will be no use for Doordashs secondary insurance policy. In reality, in my opinion, this Doordash auto insurance policy is only there to protect Doordash from possibly being sued by a third party.

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How does California Prop 22 pay work?

In California, Doordash drivers and other gig workers are entitled to a guaranteed minimum pay of 120 percent of minimum wage for any active time they work. This began in 2020 when Prop 22 was passed in the state of California.

Under Prop 22, gig workers remained independent contractors, but they now had certain benefits that gig workers didn't have before. In this article, we are only going to talk about the pay benefit. We know that gig workers are guaranteed to receive 120 percent of minimum wage, but how exactly does that work?

 

 

How much money are Doordash drivers in California guaranteed with Prop 22?

We are going to concentrate on the money here that Doordash drivers are guaranteed for their active time. Although minimum wage in California can vary in certain sections and by the number of employees an employer has, most areas of California have a $15 minimum wage for employers with 25 or fewer employees and $15.50 for those with over 25 employees. Since Doordash has over 25 employees, I am assuming they must be going by the $15.50 minimum wage.

If you do the math, 120% of $15.50 is $18.60. So, dashers are guaranteed $18.60 for their active time while making deliveries. When you add in the $0.30 per mile (another perk of Prop 22,) we can estimate that a dasher is guaranteed about $20 per hour.

Dashers are only getting paid when they are on an active call

The guaranteed Prop 22 pay for a California dasher only happens when they are on an active call. This is what they call "Active time." There is a difference between "Dash time" and "Active time." For example, if a dasher is out working for 8 hours, but 3 of those hours are spent waiting for calls, they will have 5 active hours that they have accumulated. They will have 8 hours of "Dash time" and 5 hours of "Active time."

 

 

So how does the Prop 22 active time work for Doordash drivers in California?

I'm going to give an example call here to clearly explain how Prop 22 pay works. Let's pretend that a dasher logs on to dash at 2 pm, and he don't get a call until 2:30 pm. The offer pays $7 and from that $2 is the tip from the customer. He accepts the call at exactly 2:30 and proceeds to pick up the food and deliver it. He delivers the order at exactly 3:00 pm and slides delivered.

Without Prop 22, this dasher would receive $7 for this order, but with Prop 22 the pay may be different. As I fully explain this example we must assume that this is the only Doordash order that this dasher will do for the week. He will not complete anymore orders.

With Prop 22, this dasher will end up earning 120 percent of minimum wage for his active time; which was 30 minutes. That will come out to $10 (It's normally $20 for 1 hour of active time so 30 minutes would be $10.) He will also receive the $2 tip from the customer as tips are not counted toward the Prop 22 guaranteed pay. At the end of the week, this dasher will see a total payout of $12 for his work. On the breakdown, he will see $5 Doordash base pay, $2 tip and $5 Prop 22 pay.

Dashers Prop 22 earnings will be calculated at the end of the week

The total amount of Prop 22 earnings that a dasher earns will be calculated at the end of the pay period; which ends at midnight on Sunday night. When that time comes, Doordash will figure out how much (if any) Prop 22 pay they have to add to a dasher's earnings.

For example, let's say a dasher makes $300 for the week. $200 is Doordash base pay and $100 is from customer tips. Let's also say that it took this dasher 20 hours of active time to earn this money. With Prop 22, the dasher is guaranteed $400 ($20 per hour X 20 hours of active time.) The final pay for this dasher would be $500. He would earn $300 of Doordash pay, $100 in customer tips and $100 extra of Prop 22 pay. He gets the $100 of Prop 22 pay because he is guaranteed $400 for the week, but he only earned $300. 

 

 

Does a dasher always get Prop 22 pay?

No. Prop 22 is just there to make sure that a gig worker earns a certain minimum. If a dasher earns more than the minimum guaranteed, they will not receive any Prop 22 earnings.

For example, let's say that a dasher makes $600 for the week. $500 is Doordash pay and $100 is customer tips. The active time for this dasher to make his earnings was 20 hours. With Prop 22, his guaranteed pay was $400 ($20 per hour X 20 hours of active time.) Since this dasher earned $500 (more than the $400 guarantee) he will not receive any Prop 22 pay. His final weekly earnings will be $500 Doordash base pay plus $100 of customer tips which comes out to $600.

Prop 22 pay will change as a dasher works throughout the week

How does this happen. Let's say on Monday a dasher does 5 dashes in 3 hours of active time and earns $40 of base pay and $10 of tips for a total of $50. With the Prop 22 rules, he is deserving of $60 of Doordash base pay ($20 per hour X 3 hours of active time.) If he didn't dash for the rest of the week, his final earnings would be $40 base pay, $10 tips and $10 Prop 22 pay for a total of $60.

But, let's say that this dasher decided to work one other day during the week. On this day, he completed 10 dashes in 3 hours and earned $90 base pay and $10 of tips for a total of $100. We would have to add up this days earnings with the Monday earnings. This dasher's total would be $130 of Doordash base pay plus $20 of customer tips for a total of $150. The dashers total active time would be 6 hours. Under Prop 22 rules the minimum guaranteed earnings will be $120 ($20 per hour X 6 active time hours.) Since the dasher earned $130 base pay (which is more than the $120 minimum guarantee) he will not receive any Prop 22 earnings. His final earnings will be $130 base pay plus his $20 of tips for a total of $150.

 

 

Is it better to receive Prop 22 pay?

With Prop 22, a dasher in California is guaranteed to receive 120 percent of minimum wage. It by no means limits a dasher's ability to make more than those minimum earnings. If a dasher earns more than this minimum guarantee, it will usually be better for them. Prop 22 was set so that gig workers are not taken advantage of by earning mediocre earnings. Without Prop 22, there would be times when a dasher only earns $5 or $10 in a whole hour. If a dasher can earn more than the minimum and does not receive any Prop 22 pay, good for them.

 

 

When will a dasher know how much Prop 22 pay they get?

A dasher will not know how much their Prop 22 pay is until the end of the week. Once payments are tallied up, Doordash breaks it down for a dasher to view on their app. If a dasher wants to calculate for themselves during their workweek, they can do so by keeping track of all their calls. All it will take is a notepad and a pen. By using the formula that we explained above, the end of week results that a dasher comes up with will always be very close to Doordashs end of week calculations.

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